Monday, June 18, 2007<\/p>\n
\n A while ago, I Here’s a selection of what we’re hearing:<\/p>\n \n Well, over the next several weeks, we’ll be working on lots of changes to the Help Center, both in Monday, June 18, 2007 A while ago, I posted in the Webmaster user group, looking for feedback on our Help Center and how we can improve the assistance we provide to our webmasters. And wow, did we get a lot of feedback – both in the group and in the blogosphere. I’m amazed at the […]<\/p>\n","protected":false},"menu_order":86318,"template":"","meta":{"footnotes":""},"ar_kb_kategori":[665],"ar_kb_etiket":[],"class_list":["post-23893","ar_kb","type-ar_kb","status-publish","has-post-thumbnail","hentry","ar_kb_kategori-blog"],"_links":{"self":[{"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/ar_kb\/23893","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/ar_kb"}],"about":[{"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/types\/ar_kb"}],"version-history":[{"count":0,"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/ar_kb\/23893\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/media\/26523"}],"wp:attachment":[{"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/media?parent=23893"}],"wp:term":[{"taxonomy":"ar_kb_kategori","embeddable":true,"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/ar_kb_kategori?post=23893"},{"taxonomy":"ar_kb_etiket","embeddable":true,"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/ar_kb_etiket?post=23893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n posted in the Webmaster user group<\/a>,
\n looking for feedback on our
\n Help Center<\/a>
\n and how we can improve the assistance we provide to our webmasters. And wow, did we get a lot of
\n feedback – both in the group and in the blogosphere. I’m amazed at the webmaster community and
\n your willingness to share your thoughts with us: thank you!\n<\/p>\nYou want Help to be more discoverable<\/h2>\n
\n
\n to do a better job of surfacing the answers to the most common questions. The browse structure
\n doesn’t make it easy for users to find help, and sometimes search depends on users knowing
\n exactly the right term to search for.\n <\/li>\n
\n that appears when you hover over an item) that doesn’t require you to click to a different
\n Help page.\n <\/li>\n
\n like Google to look at calling these out.\n <\/li>\n<\/ul>\nYou want Help to be more useful<\/h2>\n
\n
\n who may not have a deep knowledge of SEO techniques. You’re looking for good and understandable
\n answers to common questions.\n <\/li>\n
\n reasons why sites may have dropped the rankings.\n <\/li>\n<\/ul>\nWhat’s next?<\/h2>\n
\n its content and its organization. We’ll be looking at all the feedback we’ve gotten, and we’re
\n taking it very seriously: believe me, I have a long task list for this area. But it can always
\n grow: if you have some great thoughts or ideas,
\n jump into the discussion<\/a>.\n<\/p>\n