{"id":24902,"date":"2015-09-23T00:00:00","date_gmt":"2015-09-23T00:00:00","guid":{"rendered":"https:\/\/alienroad.com\/google-bilgi-bankasi\/helping-hacked-sites-with-reconsideration-requests\/"},"modified":"2015-09-23T00:00:00","modified_gmt":"2015-09-23T00:00:00","slug":"helping-hacked-sites-with-reconsideration-requests","status":"publish","type":"ar_kb","link":"https:\/\/alienroad.com\/google-bilgi-bankasi\/helping-hacked-sites-with-reconsideration-requests\/","title":{"rendered":"Helping hacked sites with reconsideration requests"},"content":{"rendered":"<p class=\"gargardate\">Wednesday, September 23, 2015<\/p>\n<p>\n  Thus far in 2015 we have seen a 180% increase in the number of sites getting hacked and a 300%<br \/>\n  increase in hacked site reconsideration requests. While we are working hard to help webmasters<br \/>\n  prevent hacks in the first place through efforts such as<br \/>\n  <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/3-tips-to-find-hacking-on-your-site-and-ways-to-prevent-and-fix-it\/\">blog posts<\/a> and<br \/>\n  <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/nohacked-how-to-avoid-being-the-target-of-hackers\/\">#NoHacked<\/a> campaigns, we<br \/>\n  recognize that our reconsideration process is an important part of making recovering from a hack<br \/>\n  faster and easier. Here&#8217;s what we&#8217;ve been focusing on:\n<\/p>\n<ol>\n<li>Improved communication<\/li>\n<li>Better tools<\/li>\n<li>Continuous feedback loop<\/li>\n<\/ol>\n<h2 class=\"numbered\" id=\"improving-communications-with-webmasters-of-hacked-sites\" tabindex=\"-1\">Improving communications with webmasters of hacked sites<\/h2>\n<p>\n  Last year we launched the<br \/>\n  &#8220;<a href=\"https:\/\/www.seroundtable.com\/google-reconsideration-request-note-18708\" class=\"external-link\">Note from your reviewer<\/a>&#8221;<br \/>\n  feature in our reconsideration process. This feature enables us to give specific examples and<br \/>\n  advice tailored to each case in response to a reconsideration request. Thus far in 2015 we have<br \/>\n  sent a customized note to over 70% of webmasters whose hacked reconsideration request was<br \/>\n  rejected, with specific guidance on where and how to find the remaining hacked content. The<br \/>\n  results have been encouraging, as we&#8217;ve seen a 29% decrease in the average amount of time from<br \/>\n  when a site receives a hacked manual action to the time when the webmaster cleans up and the<br \/>\n  manual action is removed.\n<\/p>\n<p><img decoding=\"async\" alt=\"Example 'note from your reviewer' with detailed guidance and a custom example of hacked text and a hacked page\" src=\"https:\/\/alienroad.com\/wp-content\/uploads\/kb-gorsel\/g-fe3cbb8b48f0.png\" loading=\"lazy\"><\/p>\n<p>\n  We have also completed our second #NoHacked campaign, with more detailed help on preventing and<br \/>\n  recovering from hacks. In the campaign, we focused on ways to improve the security on your site as<br \/>\n  well as ways to fix your site if it was compromised. You can catch up by reading the<br \/>\n  <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/nohacked-how-to-avoid-being-the-target-of-hackers\/\">first post<\/a>.\n<\/p>\n<h2 class=\"numbered\" id=\"better-tools-including-auto-removal-of-some-hacked-manual-actions\" tabindex=\"-1\">Better tools including auto-removal of some hacked manual actions<\/h2>\n<p>\n  Last year we launched the &#8220;Fetch and Render&#8221; feature to the<br \/>\n  <a href=\"https:\/\/support.google.com\/webmasters\/answer\/6066468\" class=\"external-link\">Fetch as Google<\/a><br \/>\n  tool, which allows you to see the website exactly as Googlebot sees it. This functionality is<br \/>\n  useful in recovering from a hack, since many hackers inject<br \/>\n  <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/spam-policies\/#cloaking\">cloaked content<\/a><br \/>\n  that&#8217;s not visible to the normal user but obvious to search engine crawlers like Googlebot.\n<\/p>\n<p>\n  This year we also launched the<br \/>\n  <a href=\"https:\/\/support.google.com\/webmasters\/troubleshooter\/6155978\" class=\"external-link\">Hacked Sites Troubleshooter<\/a><br \/>\n  in 23 languages which guides webmasters through some basic steps to recover from a hack. Let us<br \/>\n  know if you have found the troubleshooter useful as we&#8217;re continuing to expand its features and<br \/>\n  impact.\n<\/p>\n<p>\n  Finally, we&#8217;re beta testing the automated removal of some hacked manual actions. In Search Console<br \/>\n  if Google sees a<br \/>\n  <a href=\"https:\/\/support.google.com\/webmasters\/answer\/2604824\" class=\"external-link\">&#8220;Hacked site&#8221; manual action under &#8220;Partial matches&#8221;<\/a>,<br \/>\n  and our systems detect that the hacked content is no longer present, in some cases we will<br \/>\n  automatically remove that manual action. We still recommend that you submit a reconsideration<br \/>\n  request if you see any manual actions, but don&#8217;t be surprised if a &#8220;Hacked site&#8221; manual action<br \/>\n  disappears and saves you the trouble!\n<\/p>\n<p><img decoding=\"async\" alt=\"Example of a Hacked site manual action on a Partial match: if our systems detect that the hacked content is no longer present, in some cases we will automatically remove the manual action\" src=\"https:\/\/alienroad.com\/wp-content\/uploads\/kb-gorsel\/g-e9be86bf665e.png\" loading=\"lazy\"><\/p>\n<h2 class=\"numbered\" id=\"soliciting-your-feedback-and-taking-action\" tabindex=\"-1\">Soliciting your feedback and taking action<\/h2>\n<p>\n  Our improved communication and tools have come directly from feedback we&#8217;ve collected from<br \/>\n  webmasters of sites that have been hacked. For example, earlier this year we hosted webmasters who<br \/>\n  have been through the hacked reconsideration process in both Mountain View, USA and Dublin,<br \/>\n  Ireland for brainstorming sessions. We also randomly sampled webmasters that had been through a<br \/>\n  hacked reconsideration. We found that while only 15% of webmasters were dissatisfied with the<br \/>\n  process, the main challenges those webmasters faced were in clearer notification of their site<br \/>\n  being hacked and clearer guidance on how to resolve the hack. This feedback contributed directly<br \/>\n  our more detailed<br \/>\n  <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/case-studies-fixing-hacked-sites\/\">blog post<\/a>  on hacked recovery,<br \/>\n  and to much of the content in our latest<br \/>\n  <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/nohacked-how-to-avoid-being-the-target-of-hackers\/\">#NoHacked<\/a> campaign.\n<\/p>\n<p><img decoding=\"async\" alt=\"Googlers in Dublin brainstorming ways to improve the hacked reconsideration process after meeting with local webmasters\" src=\"https:\/\/alienroad.com\/wp-content\/uploads\/kb-gorsel\/g-eefa40a8dcc7.png\" loading=\"lazy\"><\/p>\n<p>\n  We will continue to support webmasters of hacked sites through the methods detailed above, in<br \/>\n  addition to the<br \/>\n  <a href=\"https:\/\/developers.google.com\/web\/fundamentals\/security\/hacked\" class=\"external-link\">Webmasters help for hacked sites<\/a><br \/>\n  portal and the<br \/>\n  <a href=\"https:\/\/support.google.com\/webmasters\/threads?hl=en&#038;thread_filter=(category:security_malware_hacked)\" class=\"external-link\">security, malware and hacked sites section of our forum<\/a>.<br \/>\n  And we&#8217;d love to hear your ideas in the comments below on how Google can better support webmasters<br \/>\n  recovering from a hacked website!\n<\/p>\n<p class=\"byline-author\">Posted by Josh Feira and Yuan Niu, Search Quality Team<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Wednesday, September 23, 2015 Thus far in 2015 we have seen a 180% increase in the number of sites getting hacked and a 300% increase in hacked site reconsideration requests. While we are working hard to help webmasters prevent hacks in the first place through efforts such as blog posts and #NoHacked campaigns, we recognize [&hellip;]<\/p>\n","protected":false},"menu_order":83299,"template":"","meta":{"footnotes":""},"ar_kb_kategori":[665],"ar_kb_etiket":[],"class_list":["post-24902","ar_kb","type-ar_kb","status-publish","has-post-thumbnail","hentry","ar_kb_kategori-blog"],"_links":{"self":[{"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/ar_kb\/24902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/ar_kb"}],"about":[{"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/types\/ar_kb"}],"version-history":[{"count":0,"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/ar_kb\/24902\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/media\/27083"}],"wp:attachment":[{"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/media?parent=24902"}],"wp:term":[{"taxonomy":"ar_kb_kategori","embeddable":true,"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/ar_kb_kategori?post=24902"},{"taxonomy":"ar_kb_etiket","embeddable":true,"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/ar_kb_etiket?post=24902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}