{"id":25530,"date":"2026-09-05T02:44:57","date_gmt":"2026-09-04T23:44:57","guid":{"rendered":"https:\/\/alienroad.com\/google-bilgi-bankasi\/merchant-return-policy-merchantreturnpolicy-structured-data\/"},"modified":"2026-09-05T02:44:57","modified_gmt":"2026-09-04T23:44:57","slug":"merchant-return-policy-merchantreturnpolicy-structured-data","status":"publish","type":"ar_kb","link":"https:\/\/alienroad.com\/google-bilgi-bankasi\/merchant-return-policy-merchantreturnpolicy-structured-data\/","title":{"rendered":"Merchant return policy (MerchantReturnPolicy) structured data"},"content":{"rendered":"<p><img decoding=\"async\" class=\"attempt-right\" width=\"600\" src=\"https:\/\/alienroad.com\/wp-content\/uploads\/kb-gorsel\/g-55de1d5dcacc.png\" loading=\"lazy\" alt=\"shopping knowledge panel with return policy in search results\"><\/p>\n<p>\n  Many merchants have return policies that outline the process of returning purchased products for customers.<br \/>\n  When you add <code>MerchantReturnPolicy<\/code> structured data to your site, Google Search can use this information to<br \/>\n  display return policies alongside your products and in knowledge panels in Search results.<br \/>\n  <code>MerchantReturnPolicy<\/code> lets you specify a link to your return policy page, or details such as the<br \/>\n  conditions under which customers can return the product, return methods, return fees, refund options, and more.\n<\/p>\n<p>\n  A standard return policy for your business that applies to most or all products you sell can be specified using<br \/>\n  the <code>MerchantReturnPolicy<\/code> structured data type nested under the <code>Organization<\/code><br \/>\n  structured data type using the <code>hasMerchantReturnPolicy<\/code> property.\n<\/p>\n<aside class=\"note\">\n  If you need to override your standard return policy for a specific product, specify<br \/>\n  one or more instances of <code>MerchantReturnPolicy<\/code> under the <code>Offer<\/code> type. For<br \/>\n  more information on return policies for individual products, refer to the<br \/>\n  <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/merchant-listing-product-offer-structured-data\/#merchant-return-policy-properties\">Merchant listing<\/a> documentation.<br \/>\n  Return policies for individual products specified under <code>Offer<\/code> support<br \/>\n  a more limited set of properties than those described here.<br \/>\n<\/aside>\n<h2 id=\"add-structured-data\" tabindex=\"-1\">\n    How to add structured data<br \/>\n  <\/h2>\n<p>\n    Structured data is a standardized format for providing information about a page and classifying the page<br \/>\n    content. If you&#8217;re new to structured data, you can learn more about<br \/>\n    <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/structured-data-intro\/\">how structured data works<\/a>.\n    <\/p>\n<p>\n    Here&#8217;s an overview of how to build, test, and release structured data.<\/p>\n<ol>\n<li>Add the <a href=\"#structured-data-type-definitions\">required properties<\/a>. Based on the<br \/>\n      format you&#8217;re using, learn where to <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/structured-data-intro\/#format-placement\">insert structured data on the page<\/a>.<\/p>\n<aside class=\"note\">\n      <b>Using a CMS?<\/b> It may be easier to use a plugin that&#8217;s integrated into your CMS.<br \/>\n      <br \/>\n      <b>Using JavaScript?<\/b> Learn how to<br \/>\n      <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/generate-structured-data-with-javascript\/\">generate structured data with JavaScript<\/a>.<\/aside>\n<\/li>\n<li>Follow the <a href=\"#guidelines\">guidelines<\/a>.<\/li>\n<li>Validate your code using the<br \/>\n      <a href=\"https:\/\/search.google.com\/test\/rich-results\" class=\"external-link\">Rich Results Test<\/a><br \/>\n      and fix any critical errors. Consider also fixing any non-critical issues that may be flagged<br \/>\n      in the tool, as they can help improve the quality of your structured data (however, this isn&#8217;t necessary to be eligible for rich results). <\/li>\n<li>Deploy a few pages that include your structured data and use the <a href=\"https:\/\/support.google.com\/webmasters\/answer\/9012289\" class=\"external-link\">URL Inspection tool<\/a> to test how Google sees the page. Be sure that your page is<br \/>\n      accessible to Google and not blocked by a robots.txt file, the <code>noindex<\/code> tag, or<br \/>\n      login requirements. If the page looks okay, you can<br \/>\n      <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/recrawl-request\/\" class=\"external-link\">ask Google to recrawl your URLs<\/a>.<\/p>\n<aside class=\"note\"><b>Note<\/b>: Allow time for re-crawling and re-indexing. Remember that it<br \/>\n      may take several days after publishing a page for Google to find and crawl it.<\/aside>\n<\/li>\n<li>To keep Google informed of future changes, we recommend that you<br \/>\n      <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/build-submit-sitemap\/\" class=\"external-link\">submit a sitemap<\/a>. You can automate this with the<br \/>\n      <a href=\"https:\/\/developers.google.com\/webmaster-tools\/v1\/sitemaps\" class=\"external-link\">Search Console Sitemap API<\/a>.<\/li>\n<\/ol>\n<h2 id=\"examples\" tabindex=\"-1\">Examples<\/h2>\n<p>Here&#8217;s an example of a complete <code>OnlineStore<\/code> markup with a return policy for products sold to<br \/>\n  customers in Germany, Austria, and Switzerland, and which need to be returned by mail to Ireland.<br \/>\n  There is a 60-day return window, with free returns, and full refunds. Only new products can be returned.\n<\/p>\n<div><\/div>\n<p>Here&#8217;s an example of a complete <code>MerchantReturnPolicy<\/code> structured data markup including<br \/>\n   return options for customer remorse or defect items as well as a seasonal override limiting the<br \/>\n  return window to 30 days.\n<\/p>\n<form method=\"post\" target=\"_blank\" action=\"https:\/\/search.google.com\/test\/rich-results?utm_campaign=devsite&#038;utm_medium=jsonld&#038;utm_source=merchant\"><input type=\"submit\" value=\"Try it out in the Rich Results Test\" \/><textarea name=\"code_snippet\" style=\"display:none\">&lt;html&gt;<br \/>\n  &lt;head&gt;<br \/>\n    &lt;title&gt;Our return policy&lt;\/title&gt;<br \/>\n    &lt;script type=&#8221;application\/ld+json&#8221;&gt;<br \/>\n      {<br \/>\n        &#8220;@context&#8221;: &#8220;https:\/\/schema.org&#8221;,<br \/>\n        &#8220;@type&#8221;: &#8220;OnlineStore&#8221;,<br \/>\n        &#8220;hasMerchantReturnPolicy&#8221;: {<br \/>\n          &#8220;@type&#8221;: &#8220;MerchantReturnPolicy&#8221;,<br \/>\n          &#8220;applicableCountry&#8221;: [ &#8220;DE&#8221;, &#8220;AT&#8221;, &#8220;CH&#8221;],<br \/>\n          &#8220;returnPolicyCountry&#8221;: &#8220;IE&#8221;,<br \/>\n          &#8220;returnPolicyCategory&#8221;: &#8220;https:\/\/schema.org\/MerchantReturnFiniteReturnWindow&#8221;,<br \/>\n          &#8220;merchantReturnDays&#8221;: 60,<br \/>\n          &#8220;itemCondition&#8221;: [ &#8220;https:\/\/schema.org\/NewCondition&#8221;, &#8220;https:\/\/schema.org\/DamagedCondition&#8221; ],<br \/>\n          &#8220;returnMethod&#8221;: &#8220;https:\/\/schema.org\/ReturnByMail&#8221;,<br \/>\n          &#8220;returnFees&#8221;: &#8220;https:\/\/schema.org\/ReturnShippingFees&#8221;,<br \/>\n          &#8220;refundType&#8221;: &#8220;https:\/\/schema.org\/FullRefund&#8221;,<br \/>\n          &#8220;returnShippingFeesAmount&#8221;: {<br \/>\n            &#8220;@type&#8221;: &#8220;MonetaryAmount&#8221;,<br \/>\n            &#8220;value&#8221;: 2.99,<br \/>\n            &#8220;currency&#8221;: &#8220;EUR&#8221;<br \/>\n          },<br \/>\n          &#8220;returnLabelSource&#8221;: &#8220;https:\/\/schema.org\/ReturnLabelInBox&#8221;,<br \/>\n          &#8220;customerRemorseReturnFees&#8221;: &#8220;https:\/\/schema.org\/ReturnShippingFees&#8221;,<br \/>\n          &#8220;customerRemorseReturnShippingFeesAmount&#8221;: {<br \/>\n            &#8220;@type&#8221;: &#8220;MonetaryAmount&#8221;,<br \/>\n            &#8220;value&#8221;: 5.99,<br \/>\n            &#8220;currency&#8221;: &#8220;EUR&#8221;<br \/>\n          },<br \/>\n          &#8220;customerRemorseReturnLabelSource&#8221;: &#8220;https:\/\/schema.org\/ReturnLabelDownloadAndPrint&#8221;,<br \/>\n          &#8220;itemDefectReturnFees&#8221;: &#8220;https:\/\/schema.org\/FreeReturn&#8221;,<br \/>\n          &#8220;itemDefectReturnLabelSource&#8221;: &#8220;https:\/\/schema.org\/ReturnLabelInBox&#8221;,<br \/>\n          &#8220;returnPolicySeasonalOverride&#8221;: {<br \/>\n            &#8220;@type&#8221;: &#8220;MerchantReturnPolicySeasonalOverride&#8221;,<br \/>\n            &#8220;returnPolicyCategory&#8221;: &#8220;https:\/\/schema.org\/MerchantReturnFiniteReturnWindow&#8221;,<br \/>\n            &#8220;startDate&#8221;: &#8220;2025-12-01&#8221;,<br \/>\n            &#8220;endDate&#8221;: &#8220;2025-01-05&#8221;,<br \/>\n            &#8220;merchantReturnDays&#8221;: 30<br \/>\n          }<br \/>\n        }<br \/>\n        \/\/ Other Organization-level properties<br \/>\n        \/\/ &#8230;<br \/>\n      }<br \/>\n    &lt;\/script&gt;<br \/>\n  &lt;\/head&gt;<br \/>\n  &lt;body&gt;<br \/>\n  &lt;\/body&gt;<br \/>\n&lt;\/html&gt;<\/textarea><\/form>\n<div><\/div>\n<h2 id=\"guidelines\" tabindex=\"-1\">Guidelines<\/h2>\n<p>For your return policy markup to be eligible for usage in Google Search, you must follow<br \/>\n  these guidelines:<\/p>\n<ul>\n<li><a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/structured-data-guidelines\/\">General structured data guidelines<\/a><\/li>\n<li><a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/search-essentials-overview\/\">Search Essentials<\/a><\/li>\n<li><a href=\"#technical-guidelines\">Technical guidelines<\/a><\/li>\n<\/ul>\n<h3 id=\"technical-guidelines\" tabindex=\"-1\">Technical guidelines<\/h3>\n<ul>\n<li>\n  We recommend placing return information on a single page on your site that describes the<br \/>\n  return policy of your business. You don&#8217;t need to include it on every page of your site. Include the <code>MerchantReturnPolicy<\/code> structured data type<br \/>\n  under the <code>Organization<\/code> structured data type. Refer also to the <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/organization-organization-structured-data\/\">Organization markup<\/a> for more information.\n<\/li>\n<li>\n  If you have a non-standard return policy for a specific product, specify the <code>MerchantReturnPolicy<\/code> structured data type under<br \/>\n  the <code>Offer<\/code> structured data type. Note that the properties supported for offer-level<br \/>\n  return policies are a subset of the properties supported for organization-level return policies.<br \/>\n  See <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/merchant-listing-product-offer-structured-data\/\">merchant listing markup<\/a> for the subset of properties that are supported for product-level return policies.\n<\/li>\n<\/ul>\n<h2 id=\"structured-data-type-definitions\" tabindex=\"-1\">Structured data type definitions<\/h2>\n<p>You must include the required properties for your structured data to be eligible for usage in<br \/>\n  Google Search. You can also include the recommended properties to add more information about your<br \/>\n  return policies, which could provide a better user experience.<\/p>\n<h3 id=\"merchant-return-policy-properties\" tabindex=\"-1\"><code>MerchantReturnPolicy<\/code> (nested under <code>Organization<\/code><br \/>\n  using the <code>hasMerchantReturnPolicy<\/code> property)<\/h3>\n<p>Use the following properties to describe the standard return policies for your business.<\/p>\n<table class=\"responsive fixed\">\n<colgroup>\n<col width=\"30%\"><\/colgroup>\n<thead>\n<tr>\n<th colspan=\"2\">Required properties (choose the option that best suits your use case)<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"alt\" id=\"organization-required-properties\">\n<td colspan=\"2\">Option A<\/td>\n<\/tr>\n<tr id=\"applicable-country\">\n<td><code>applicableCountry<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/Text\" class=\"external-link\">Text<\/a><\/code><\/p>\n<p>The country code that the return policy applies to (where the product is sold and will be returned from).<br \/>\n              Use the two-letter <a href=\"https:\/\/en.wikipedia.org\/wiki\/ISO_3166-1\" class=\"external-link\">ISO 3166-1 alpha-2<\/a><br \/>\n              country code formatting. You can specify up to 50 countries.<\/p>\n<\/td>\n<\/tr>\n<tr id=\"return-policy-category\">\n<td><code>returnPolicyCategory<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/MerchantReturnEnumeration\" class=\"external-link\">MerchantReturnEnumeration<\/a><\/code><\/p>\n<p>The type of return policy. Use one of the following values:<\/p>\n<ul>\n<li><code>https:\/\/schema.org\/MerchantReturnFiniteReturnWindow<\/code>:<br \/>\n                There&#8217;s a set number of days to return a product.<\/li>\n<li><code>https:\/\/schema.org\/MerchantReturnNotPermitted<\/code>:<br \/>\n                Returns aren&#8217;t permitted.<\/li>\n<li><code>https:\/\/schema.org\/MerchantReturnUnlimitedWindow<\/code>:<br \/>\n                There&#8217;s an unlimited amount of time to return a product.<\/li>\n<\/ul>\n<p>\n              If you use <code>MerchantReturnFiniteReturnWindow<\/code>, then the<br \/>\n              <a href=\"#merchant-return-days\"><code>merchantReturnDays<\/code><\/a> property is required.\n            <\/p>\n<\/td>\n<\/tr>\n<tr class=\"alt\">\n<td colspan=\"2\">Option B<\/td>\n<\/tr>\n<tr id=\"merchant-return-link\">\n<td><code>merchantReturnLink<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/URL\" class=\"external-link\">URL<\/a><\/code><\/p>\n<p>\n              Specify the URL of a web page that describes the return policy to your customers. This can be your own<br \/>\n              return policy, or a third-party policy from a service that handles your returns.\n            <\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4 id=\"finite-or-unlimited-return-windows\" tabindex=\"-1\">Finite or unlimited return windows<\/h4>\n<p>The following properties are recommended when <a href=\"#return-policy-category\"><code>returnPolicyCategory<\/code><\/a> is<br \/>\n    set to <code>MerchantReturnFiniteReturnWindow<\/code> \u0438\u043b\u0438 <code>MerchantReturnUnlimitedWindow<\/code>.<\/p>\n<table class=\"responsive fixed\">\n<colgroup>\n<col width=\"30%\"><\/colgroup>\n<thead>\n<tr>\n<th colspan=\"2\">Recommended properties<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr id=\"merchant-return-days\">\n<td><code>merchantReturnDays<\/code><\/td>\n<td>\n<p>\n            <code><a href=\"https:\/\/schema.org\/Integer\" class=\"external-link\">Integer<\/a><\/code>\n          <\/p>\n<p>The number of days from the delivery date that a product can be returned. This<br \/>\n            property is only required if <a href=\"#return-policy-category\"><code>returnPolicyCategory<\/code><\/a> equals <code>MerchantReturnFiniteReturnWindow<\/code>.<\/p>\n<\/td>\n<\/tr>\n<tr id=\"return-fees\">\n<td><code>returnFees<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/ReturnFeesEnumeration\" class=\"external-link\">ReturnFeesEnumeration<\/a><\/code><\/p>\n<p>The default type of return fee. Use one of the following supported values:<\/p>\n<ul>\n<li><code>https:\/\/schema.org\/FreeReturn<\/code>: There&#8217;s no charge to the consumer to<br \/>\n              return the product. If used, don&#8217;t include the <a href=\"#return-shipping-fees-amount\"><code>returnShippingFeesAmount<\/code><\/a><br \/>\n              property.<\/li>\n<li><code>https:\/\/schema.org\/ReturnFeesCustomerResponsibility<\/code>: The consumer<br \/>\n              needs to handle and pay for the return shipping themselves. If used, don&#8217;t include<br \/>\n              the <a href=\"#return-shipping-fees-amount\"><code>returnShippingFeesAmount<\/code><\/a><br \/>\n              property.<\/li>\n<li><code>https:\/\/schema.org\/ReturnShippingFees<\/code>: There&#8217;s a shipping fee<br \/>\n              charged by the merchant to the consumer to return the product. Specify the<br \/>\n              (non-zero) shipping fee using the<br \/>\n              <a href=\"#return-shipping-fees-amount\"><code>returnShippingFeesAmount<\/code><\/a> property.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr id=\"return-method\">\n<td><code>returnMethod<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/ReturnMethodEnumeration\" class=\"external-link\">ReturnMethodEnumeration<\/a><\/code><\/p>\n<p>The type of return method offered. Use one or more of the following values:<\/p>\n<ul>\n<li><code>https:\/\/schema.org\/ReturnAtKiosk<\/code>: The item can be returned at a kiosk.<\/li>\n<li><code>https:\/\/schema.org\/ReturnByMail<\/code>: The item can be returned by mail.<\/li>\n<li><code>https:\/\/schema.org\/ReturnInStore<\/code>: The item can be returned in store.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr id=\"return-shipping-fees-amount\">\n<td><code>returnShippingFeesAmount<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/MonetaryAmount\" class=\"external-link\">MonetaryAmount<\/a><\/code><\/p>\n<p>The cost of shipping for returning a product. This property must be specified only when<br \/>\n              <a href=\"#return-fees\"><code>returnFees<\/code><\/a> equals <code>https:\/\/schema.org\/ReturnShippingFees<\/code>.\n          <\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4 id=\"finite-or-unlimited-return-windows_1\" tabindex=\"-1\">Finite or unlimited return windows<\/h4>\n<p>The following properties are additionally recommended if<br \/>\n    <a href=\"#return-policy-category\"><code>returnPolicyCategory<\/code><\/a> is<br \/>\n    set to <code>MerchantReturnFiniteReturnWindow<\/code> \u0438\u043b\u0438 <code>MerchantReturnUnlimitedWindow<\/code>.<\/p>\n<table class=\"responsive fixed\">\n<colgroup>\n<col width=\"30%\"><\/colgroup>\n<thead>\n<tr>\n<th colspan=\"2\">Recommended properties<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr id=\"customer-remorse-return-fees\">\n<td><code>customerRemorseReturnFees<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/ReturnFeesEnumeration\" class=\"external-link\">ReturnFeesEnumeration<\/a><\/code><\/p>\n<p>A specific type of return fee if the product is returned due to customer remorse.<br \/>\n            See <a href=\"#return-fees\"><code>returnFees<\/code><\/a> for possible values.<\/p>\n<\/td>\n<\/tr>\n<tr id=\"customer-remorse-return-label-source\">\n<td><code>customerRemorseReturnLabelSource<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/ReturnLabelSourceEnumeration\" class=\"external-link\">ReturnLabelSourceEnumeration<\/a><\/code><\/p>\n<p>\n            The method by which the consumer obtains a return shipping label for a product.<br \/>\n            See <a href=\"#return-label-source\"><code>returnLabelSource<\/code><\/a> for possible values.\n          <\/p>\n<\/td>\n<\/tr>\n<tr id=\"customer-remorse-return-shipping-fees-amount\">\n<td><code>customerRemorseReturnShippingFeesAmount<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/MonetaryAmount\" class=\"external-link\">MonetaryAmount<\/a><\/code><\/p>\n<p>\n            The cost of shipping for returning a product due to customer remorse. This property<br \/>\n            is only required if there&#8217;s a non-zero shipping fee to be paid by the consumer to return a product.<br \/>\n            See <a href=\"#return-shipping-fees-amount\"><code>returnShippingFeesAmount<\/code><\/a> for details.\n          <\/p>\n<\/td>\n<\/tr>\n<tr id=\"itemCondition\">\n<td><code>itemCondition<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/OfferItemCondition\" class=\"external-link\">OfferItemCondition<\/a><\/code><\/p>\n<p>\n            The acceptable conditions of an item which can be returned. You can provide multiple conditions which are accepted.<br \/>\n            Use the following values:\n          <\/p>\n<ul>\n<li><code>https:\/\/schema.org\/DamagedCondition<\/code>: Damaged items are accepted.<\/li>\n<li><code>https:\/\/schema.org\/NewCondition<\/code>: New items are accepted.<\/li>\n<li><code>https:\/\/schema.org\/RefurbishedCondition<\/code>: Refurbished items are accepted.<\/li>\n<li><code>https:\/\/schema.org\/UsedCondition<\/code>: Used items are accepted.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr id=\"item-defect-return-fees\">\n<td><code>itemDefectReturnFees<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/ReturnFeesEnumeration\" class=\"external-link\">ReturnFeesEnumeration<\/a><\/code><\/p>\n<p>A specific type of return fee for defect products. See <a href=\"#return-fees\"><code>returnFees<\/code><\/a> for possible values.<\/p>\n<\/td>\n<\/tr>\n<tr id=\"item-defect-return-label-source\">\n<td><code>itemDefectReturnLabelSource<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/ReturnLabelSourceEnumeration\" class=\"external-link\">ReturnLabelSourceEnumeration<\/a><\/code><\/p>\n<p>\n            The method by which the consumer can obtain a return shipping label for a product.<br \/>\n            See <a href=\"#return-label-source\"><code>returnLabelSource<\/code><\/a> for possible values.\n          <\/p>\n<\/td>\n<\/tr>\n<tr id=\"item-defect-return-shipping-fees-amount\">\n<td><code>itemDefectReturnShippingFeesAmount<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/MonetaryAmount\" class=\"external-link\">MonetaryAmount<\/a><\/code><\/p>\n<p>\n            The cost of shipping for returning a product due to defect products. This property<br \/>\n            is only required if there&#8217;s a non-zero shipping fee to be paid by the consumer to return a product.<br \/>\n            See <a href=\"#return-shipping-fees-amount\"><code>returnShippingFeesAmount<\/code><\/a> for details.\n          <\/p>\n<\/td>\n<\/tr>\n<tr id=\"refund-type\">\n<td><code>refundType<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/RefundTypeEnumeration\" class=\"external-link\">RefundType<\/a><\/code><\/p>\n<p>The type of refund(s) available for the consumer when returning a product.<\/p>\n<ul>\n<li><code>https:\/\/schema.org\/ExchangeRefund<\/code>: The item can be exchanged for the same product.<\/li>\n<li><code>https:\/\/schema.org\/FullRefund<\/code>: The item can be refunded for the full monetary amount.<\/li>\n<li><code>https:\/\/schema.org\/StoreCreditRefund<\/code>: The item can can be refunded for store credit.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr id=\"restocking-fee\">\n<td><code>restockingFee<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/MonetaryAmount\" class=\"external-link\">MonetaryAmount<\/a><\/code> \u0438\u043b\u0438<br \/>\n             <code><a href=\"https:\/\/schema.org\/Number\" class=\"external-link\">Number<\/a><\/code><\/p>\n<p>The restocking fee charged to the consumer when returning a product. Specify a value of type <code>Number<\/code> to charge<br \/>\n             a percentage of the price paid by the consumer or use <code>MonetaryAmount<\/code> to charge a fixed amount.<\/p>\n<\/td>\n<\/tr>\n<tr id=\"return-label-source\">\n<td><code>returnLabelSource<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/ReturnLabelSourceEnumeration\" class=\"external-link\">ReturnLabelSourceEnumeration<\/a><\/code><\/p>\n<p>\n            The method by which the consumer can obtain a return shipping label for a product. Use one of the following values:\n          <\/p>\n<ul>\n<li><code>https:\/\/schema.org\/ReturnLabelCustomerResponsibility<\/code>:<br \/>\n              It&#8217;s the responsibility of the consumer to create a return label.\n            <\/li>\n<li><code>https:\/\/schema.org\/ReturnLabelDownloadAndPrint<\/code>:<br \/>\n              The return label must be downloaded and printed by the customer.\n            <\/li>\n<li><code>https:\/\/schema.org\/ReturnLabelInBox<\/code>:<br \/>\n              The return label was included when the product was originally shipped.\n            <\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr id=\"return-policy-country\">\n<td><code>returnPolicyCountry<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/Text\" class=\"external-link\">Text<\/a><\/code><\/p>\n<p>\n            The country where the product has to be sent to for returns. This country can be different<br \/>\n            from the country where the product was originally shipped or sent to.<br \/>\n            <a href=\"https:\/\/en.wikipedia.org\/wiki\/ISO_3166-1\" class=\"external-link\">ISO 3166-1 alpha-2<\/a><br \/>\n            country code formatting. You can specify up to 50 countries.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4 id=\"seasonal-override-properties\" tabindex=\"-1\">Seasonal override properties<\/h4>\n<p>The following properties are required when you need to define seasonal overrides for your organization-level return policies.<\/p>\n<table class=\"responsive fixed\">\n<colgroup>\n<col width=\"30%\"><\/colgroup>\n<thead>\n<tr>\n<th colspan=\"2\">Required properties<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr id=\"return-policy-seasonal-override\">\n<td><code>returnPolicySeasonalOverride<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/MerchantReturnPolicySeasonalOverride\" class=\"external-link\">MerchantReturnPolicySeasonalOverride<\/a><\/code><\/p>\n<p>A seasonal override of a return policy to specify return policies for special events, such as holidays.<br \/>\n            For example, your usual return policy category is set to <code>MerchantReturnPolicyUnlimitedWindow<\/code><br \/>\n            but the return window should be limited during holiday sales:\n          <\/p>\n<div><\/div>\n<p>\n    Here&#8217;s how to specify multiple seasonal overrides. In this example, the usual return policy is<br \/>\n    unlimited, but is limited during the following two date ranges:\n  <\/p>\n<div><\/div>\n<\/td>\n<\/tr>\n<tr>\n<td><code>returnPolicySeasonalOverride.returnPolicyCategory<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/MerchantReturnEnumeration\" class=\"external-link\">MerchantReturnEnumeration<\/a><\/code><\/p>\n<p>The type of return policy. Use one of the following values:<\/p>\n<ul>\n<li><code>https:\/\/schema.org\/MerchantReturnFiniteReturnWindow<\/code>:<br \/>\n                There&#8217;s a set number of days to return a product.<\/li>\n<li><code>https:\/\/schema.org\/MerchantReturnNotPermitted<\/code>:<br \/>\n                Returns aren&#8217;t permitted.<\/li>\n<li><code>https:\/\/schema.org\/MerchantReturnUnlimitedWindow<\/code>:<br \/>\n                There&#8217;s an unlimited amount of time to return a product.<\/li>\n<\/ul>\n<p>\n              If you use <code>MerchantReturnFiniteReturnWindow<\/code>, then the<br \/>\n              <code>merchantReturnDays<\/code> property is required.\n            <\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>The following properties are recommended when you need to define seasonal overrides for your organization-level return policies.<\/p>\n<table class=\"responsive fixed\">\n<colgroup>\n<col width=\"30%\"><\/colgroup>\n<thead>\n<tr>\n<th colspan=\"2\">Recommended properties<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><code>returnPolicySeasonalOverride.endDate<\/code><\/td>\n<td>\n<p>\n            <code><a href=\"https:\/\/schema.org\/Date\" class=\"external-link\">Date<\/a><\/code> \u0438\u043b\u0438<br \/>\n            <code><a href=\"https:\/\/schema.org\/DateTime\" class=\"external-link\">DateTime<\/a><\/code>\n          <\/p>\n<p>The end date of the seasonal override.<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td><code>returnPolicySeasonalOverride.merchantReturnDays<\/code><\/td>\n<td>\n<p>\n            <code><a href=\"https:\/\/schema.org\/Integer\" class=\"external-link\">Integer<\/a><\/code> \u0438\u043b\u0438<br \/>\n            <code><a href=\"https:\/\/schema.org\/Date\" class=\"external-link\">Date<\/a><\/code> \u0438\u043b\u0438<br \/>\n            <code><a href=\"https:\/\/schema.org\/DateTime\" class=\"external-link\">DateTime<\/a><\/code>\n          <\/p>\n<p>The number of days from the delivery date that a product can be returned. This<br \/>\n            property is only required if you set the <code>returnPolicyCategory<\/code> to <code>MerchantReturnFiniteReturnWindow<\/code>.\n          <\/p>\n<\/td>\n<\/tr>\n<tr>\n<td><code>returnPolicySeasonalOverride.startDate<\/code><\/td>\n<td>\n<p><code><a href=\"https:\/\/schema.org\/Date\" class=\"external-link\">Date<\/a><\/code> \u0438\u043b\u0438<br \/>\n            <code><a href=\"https:\/\/schema.org\/DateTime\" class=\"external-link\">DateTime<\/a><\/code>\n          <\/p>\n<p>The start date of the seasonal override.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"alternative-approach-returns-settings\" tabindex=\"-1\">\n    Alternative approach to configuring return settings with Google<br \/>\n  <\/h2>\n<p>\n    Retailer return policies can get complicated and may change frequently. If you&#8217;re having<br \/>\n    trouble indicating and keeping your return details up-to-date with markup<br \/>\n    and have a Google Merchant Center account, consider configuring your<br \/>\n    <a href=\"https:\/\/support.google.com\/merchants\/answer\/10220642\" class=\"external-link\">return policies<\/a><br \/>\n    in Google Merchant Center. You can alternatively configure account-level<br \/>\n    <a href=\"https:\/\/support.google.com\/webmasters\/answer\/14907594\" class=\"external-link\">return policies in Search Console<\/a>,<br \/>\n    which get automatically added to Merchant Center.\n  <\/p>\n<h3 id=\"precedence\" tabindex=\"-1\">Combining multiple return configurations<\/h3>\n<p>\n    If you&#8217;re combining various return configurations, keep in mind how<br \/>\n    you can override your policy information based on the order of precedence. For example, if you provide both<br \/>\n    <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/organization-organization-structured-data\/#merchant-return-policy-properties\">return policy markup<\/a> on your site<br \/>\n    and return policy settings in Search Console, Google will only use the information provided in<br \/>\n    Search Console.\n  <\/p>\n<p>\n    Google uses the following order of precedence (from strongest to weakest):\n  <\/p>\n<ul>\n<li>Content API for Shopping (<a href=\"https:\/\/developers.google.com\/shopping-content\/guides\/free-listings-return-settings\" class=\"external-link\">return settings<\/a>)<\/li>\n<li>Settings in <a href=\"https:\/\/support.google.com\/merchants\/answer\/14011730\" class=\"external-link\">Merchant Center<\/a> \u0438\u043b\u0438 <a href=\"https:\/\/support.google.com\/webmasters\/answer\/14907594\" class=\"external-link\"> Search Console<\/a><\/li>\n<li><a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/merchant-listing-product-offer-structured-data\/\">Product-level merchant listing markup<\/a><\/li>\n<li><a href=\"#merchant-return-policy-properties\">Organization-level markup<\/a><\/li>\n<\/ul>\n<h2 id=\"troubleshooting\" tabindex=\"-1\">Troubleshooting<\/h2>\n<p>\n    If you&#8217;re having trouble implementing or debugging structured data, here are some resources that<br \/>\n    may help you.\n  <\/p>\n<ul>\n<li>If you&#8217;re using a content management system (CMS) or someone else is taking care of your site,<br \/>\n      ask them to help you. Make sure to forward any Search Console message that details the issue to them.<\/li>\n<li>Google does not guarantee that features that consume structured data will show up in search results.<br \/>\n      For a list of common reasons why Google may not show your content in a rich result, see the<br \/>\n      <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/structured-data-guidelines\/\">General Structured Data Guidelines<\/a>.<\/li>\n<li>You might have an error in your structured data. Check the<br \/>\n      <a href=\"https:\/\/support.google.com\/webmasters\/answer\/13300873\" class=\"external-link\">list of structured data errors<\/a><br \/>\n      and the <a href=\"https:\/\/support.google.com\/webmasters\/answer\/9166415\" class=\"external-link\">Unparsable structured data report<\/a>.<\/li>\n<li>If you received a structured data manual action against your page, the structured data on<br \/>\n      the page will be ignored (although the page can still appear in Google Search results). To fix<br \/>\n      <a href=\"https:\/\/support.google.com\/webmasters\/answer\/9044175#zippy=%2Cstructured-data-issue\" class=\"external-link\">structured data issues<\/a>, use the <a href=\"https:\/\/support.google.com\/webmasters\/answer\/9044175\" class=\"external-link\">Manual Actions report<\/a>.\n    <\/li>\n<li>Review the <a href=\"#guidelines\">guidelines<\/a> again to identify if your content isn&#8217;t compliant<br \/>\n      with the guidelines. The problem can be caused by either spammy content or spammy markup usage.<br \/>\n        However, the issue may not be a syntax issue, and so the Rich Results Test won&#8217;t be able to<br \/>\n        identify these issues.\n    <\/li>\n<li><a href=\"https:\/\/support.google.com\/webmasters\/answer\/13300208\" class=\"external-link\">Troubleshoot missing rich results \/ drop in total rich results<\/a>.<\/li>\n<li>Allow time for re-crawling and re-indexing. Remember that it may take several days after<br \/>\n      publishing a page for Google to find and crawl it. For general questions about crawling and indexing, check the<br \/>\n      <a href=\"https:\/\/alienroad.com\/google-bilgi-bankasi\/google-search-crawling-and-indexing-faq\/\" class=\"external-link\">Google Search crawling and indexing FAQ<\/a>.\n    <\/li>\n<li>Post a question in the <a href=\"https:\/\/support.google.com\/webmasters\/community\" class=\"external-link\">Google Search Central forum<\/a>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to mark up return policies for products sold online or in stores.<\/p>\n","protected":false},"menu_order":103,"template":"","meta":{"footnotes":""},"ar_kb_kategori":[680],"ar_kb_etiket":[],"class_list":["post-25530","ar_kb","type-ar_kb","status-publish","has-post-thumbnail","hentry","ar_kb_kategori-shopping"],"_links":{"self":[{"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/ar_kb\/25530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/ar_kb"}],"about":[{"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/types\/ar_kb"}],"version-history":[{"count":0,"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/ar_kb\/25530\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/media\/27562"}],"wp:attachment":[{"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/media?parent=25530"}],"wp:term":[{"taxonomy":"ar_kb_kategori","embeddable":true,"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/ar_kb_kategori?post=25530"},{"taxonomy":"ar_kb_etiket","embeddable":true,"href":"https:\/\/alienroad.com\/wp-json\/wp\/v2\/ar_kb_etiket?post=25530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}