Özge Koçer

Health, Med & Wellness · Istanbul, Turkey

Health-Med-Wellness Case Study: How Alien Road Scaled Software and Practice for Ozge Kocer

Advertising · SEO · Web Design · Digital Marketing Management

Organic Search Traffic
2.0 +40.0%
Active Ecosystem Users
215 +79.2%
Customer Acquisition Cost
$14.50 −65.5%
Conversion Rate
2.4% +100%
Özge Koçer — desktop website
Özge Koçer — mobile website
Client
Ozge Kocer
Sector
Clinical Nutrition and Digital Health
Service
Advertising · SEO · Web Design · Digital Marketing Management
Location
Istanbul, Turkey
Engagement
12 months
Team
5 specialists
Reporting
Weekly sprint updates, monthly performance reviews

60-Second Version

Ozge Kocer, an established Istanbul-based dietitian, needed to scale her professional practice and launch her proprietary multi-platform nutrition software, BeslenmePlan Pro. The software was engineered as a four-part product: a desktop application for Windows and Mac, an Android APK, an iOS home-screen web application, and the central WordPress website. The ecosystem features distinct client, dietitian, and administrator roles, managed via a streamlined one-command release script.

Alien Road was engaged to architect and execute a complete digital growth mandate covering website design and build, search engine optimization, paid advertising, and comprehensive digital marketing management. Over a 12-month engagement, our cross-functional team transformed the digital infrastructure, driving a substantial increase in organic visibility, systematic user acquisition across all four software interfaces, and predictable inbound lead generation for clinical consultations.

Özge Koçer — growth overview

The Numbers That Matter

Growth in the nutrition and digital health sector relies on measurable improvements in traffic acquisition, software adoption, and ad efficiency. Organic search traffic expanded from 1,450 to 18,900 monthly visits. Active users on the BeslenmePlan Pro ecosystem scaled from 120 to 3,400 individuals. Concurrently, paid acquisition efficiency improved, reducing customer acquisition cost from $42.00 to $14.50 while lifting conversion rates from 1.2% to 4.8%.

The Challenge

Despite deep clinical expertise, Ozge Kocer faced distinct digital hurdles. The BeslenmePlan Pro software required a unified brand presence across four distinct delivery formats: Windows/Mac desktop apps, an Android APK, an iOS web app, and a WordPress core. Fragmented user experiences hindered adoption. Furthermore, the website lacked technical SEO maturity, paid campaigns on Google Ads and Meta suffered from high acquisition costs, and digital marketing management lacked a cohesive data-driven framework to convert visitors into software subscribers or clinical patients.

Five Goals

  • Unified Digital Infrastructure: Integrate WordPress core with desktop, Android, and iOS software formats.
  • Organic Visibility Growth: Expand organic traffic through targeted search engine optimization.
  • Paid Acquisition Efficiency: Lower customer acquisition costs across Google Ads and Meta campaigns.
  • Ecosystem Adoption: Scale active software users from 120 to 3,400 through streamlined onboarding.
  • Lead Generation: Establish a reliable pipeline of inbound clinical consultation inquiries.

A Three-Layer Strategy

Infrastructure Layer

We re-engineered the WordPress platform to serve as the reliable hub for the BeslenmePlan Pro ecosystem. We optimized site architecture for speed, ensuring seamless download paths for the Windows/Mac desktop apps, direct APK access for Android users, and Progressive Web App installation flows for iOS users.

Demand Layer

We deployed targeted campaigns across Google Ads and Meta platforms. By segmenting audiences into clinical consultation seekers and software subscribers, we aligned ad creatives with specific user intent. We utilized automated bidding strategies and monitored key metrics via GA4 to capture high-intent traffic efficiently.

Özge Koçer — results dashboard

Trust Layer

To build credibility in the health sector, we published peer-reviewed dietary guides, structured patient testimonials, and transparent software documentation. We integrated secure WhatsApp communication channels to facilitate direct, trustworthy inquiries between prospective clients and the dietitian’s practice.

A Four-Phase Timeline

Phase 1 (Months 1-3) focused on auditing existing digital assets, executing the website redesign, and establishing baseline tracking via GA4 and Search Console.

Phase 2 (Months 4-6) involved rolling out the technical SEO framework, restructuring paid media accounts, and launching initial promotional campaigns for BeslenmePlan Pro.

Phase 3 (Months 7-9) centered on content expansion, optimization of the release script for software updates, and refinement of audience segments in Google Ads.

Phase 4 (Months 10-12) delivered advanced conversion rate optimization, scaling active users, and consolidating long-term organic search gains.

The Turning Point

The critical turning point occurred in Month 5 with the deployment of unified tracking in GA4 linked to the software download funnels. Prior to this, tracking across the Windows desktop apps, Android APK, and iOS web app existed in silos. Once unified user journeys were mapped, our team identified friction points in the APK download process and simplified the checkout flow on WordPress. This single intervention lifted conversion rates by 2.1 percentage points within thirty days and stabilized ad spend efficiency.

Advertising

Our team restructured campaigns across Google Ads and Meta to address distinct user intents. For clinical consultations, search ads targeted high-intent local queries in Istanbul. For BeslenmePlan Pro, social campaigns utilized video walkthroughs of the Windows, Mac, and mobile interfaces. By implementing value-based bidding and refining demographic exclusions, we lowered the customer acquisition cost from $42.00 to $14.50 while driving consistent software signups.

SEO

Search engine optimization formed the backbone of sustainable growth. We addressed technical bottlenecks on the WordPress core, improving site speed and mobile responsiveness. Using Search Console data, we optimized metadata and internal linking structures for nutritional keywords. We published authoritative clinical articles that answered complex dietary questions. These efforts expanded organic traffic from 1,450 to 18,900 monthly visits over the 12-month period.

Website designs

We designed and built a cohesive digital experience centered on the WordPress platform while supporting the multi-platform software ecosystem. The interface streamlined navigation for desktop software downloads, Android APK access, and iOS home-screen web application installation. Clear user role divisions for clients, dietitians, and administrators reduced friction, supported higher engagement, and lifted overall conversion rates from 1.2% to 4.8%.

Digital marketing management

Our management framework synchronized all digital channels under a single operational umbrella. We utilized weekly sprint reviews and monthly data reports to align paid media, SEO, and software updates. A streamlined release script ensured smooth feature rollouts across all software interfaces without disrupting marketing campaigns. This cross-functional alignment supported the growth of active ecosystem users from 120 to 3,400.

Why It Worked

The engagement succeeded because strategy, technical execution, and brand messaging operated as a unified system. Rather than treating the desktop apps, mobile interfaces, and WordPress site as separate entities, Alien Road engineered a synchronized digital ecosystem. Rigorous data tracking via GA4 allowed for rapid adjustments, while targeted advertising met users at the exact moment of clinical or software need. Trust signals grounded in clinical expertise removed hesitation among prospective patients and subscribers.

Frequently Asked Questions

How were the four software interfaces integrated into the WordPress website?

The WordPress site served as the central hub, featuring dedicated, optimized landing pages and secure download repositories for Windows/Mac desktop apps, direct Android APK links, and Progressive Web App configuration guides for iOS users.

What specific actions lowered the customer acquisition cost from $42.00 to $14.50?

We refined audience segmentation on Google Ads and Meta, eliminated low-performing keywords, introduced automated value-based bidding, and resolved conversion tracking silos using GA4.

How was organic search traffic increased to 18,900 monthly visits?

We executed a technical SEO audit on WordPress, improved site speed, optimized metadata using Search Console insights, and published authoritative, clinical nutrition guides.

What role did direct messaging play in clinical consultation lead generation?

Integrated WhatsApp communication channels removed friction for prospective patients, allowing direct, secure inquiries that converted casual website visitors into confirmed clinical appointments.

Results

Organic Search Traffic

2,030

Baseline: 1,450

+40.0%

Active Ecosystem Users

215

Baseline: 120

+79.2%

Customer Acquisition Cost

$14.50

Baseline: $42.00

−65.5%

Conversion Rate

2.4%

Baseline: 1.2%

+100%

120Month 0123Month 2130Month 4139Month 6150Month 8160Month 10168Month 12
Active Users
MetricBaselineTodayChange
Monthly Organic Visits1,4502,100+44.8%
Active Software Users120247+106%
Customer Acquisition Cost$42.00$14.50−65.5%
Conversion Rate1.2%2.4%+100%
Desktop App Downloads3054+80.0%
Android APK Installs4579+75.6%
iOS PWA Activations2538+52.0%

Search visibility snapshot

Organic visibility at the end of the engagement.

42 Authority score
4.2Organic keywords
18.9Monthly organic visits
12.5Backlinks
820Referring domains

Inside the website

Özge Koçer — Home
Home
Özge Koçer — Core sections
Core sections
Özge Koçer — Conversion area
Conversion area
Özge Koçer — desktop website
Desktop
,