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A helping holiday hand: Website clinic for non-profits

Tuesday, December 20, 2010


Cross-posted on the
Google Grants Blog

A New Year’s resolution

In the spirit of the holidays, here at Google we wanted to take the time to help out those who
spend their days making our world a better place: non-profit organizations. A few weeks back, we
asked webmasters of non-profits to
submit their organization’s site
to our Search Quality team for analysis. After some number crunching and trend analysis, we’re
back to report on general areas for improvement and to guide you towards some useful resources!

Making our list, checking it twice

First, we’d like thank all of the amazing organizations who participated by submitting their
sites. We got some great results, and are excited about all the diverse non-profit causes out
there.

Our analysis will take place in the following two posts. The first post will focus on cleaning up
HTML tags in your source code, while the second will examine improving user experience via better
content accessibility.

Visions of… URLs… dancing in our heads

The great news is, every single site submitted had at least one or two areas to tweak to make it
even better! So this information should be helpful to everyone out there, big or small. Just to
whet your appetites, here’s a quick list of items that will not be addressed in our following
posts, but that had some room for improvement in a large percentage of submitted sites:

  • Keep an eye on proper
    canonicalization:
    56% of analyzed non-profit sites could improve their canonicalization practices. You can read
    more about canonicalization in
    this blog post
    from a previous site clinic.
  • Make sure your volunteer/support sections are visible: 29% of our submissions could improve
    their sites by making their support, volunteer, or donation sections easier to find. A great
    way to accomplish this is to add a donations tab to your navigation bar so it’s just one click
    away at all times.
  • Protect your confidential information: Lots of non-profits, especially those in the medical
    industry, deal with some very important and confidential information. Read up on how to
    control your crawled and indexed content,
    and remember to protect confidential content through proper authentication measures.
  • Make your Flash sites search engine friendly: We saw some beautiful sites running on Flash.
    Search engines have a hard time understanding Flash files, and we’re working to improve Flash
    comprehension on our end, but here are some discussion points on how you can
    help us understand your Flash content.
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We archive Search Central announcements because client questions often trace back to a change that was announced years ago. Reading the original is faster than reconstructing it from second-hand summaries.

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