Preventing and monitoring abuse

Preventing malware infection

The price of freedom from malware is eternal vigilance. This article contains tips and
pointers for preventing malware infection. However, it is by no means exhaustive, and Google
encourages website owners to conduct more thorough research as well.

Monitoring your site health

Many of the features of Search Console can help you identify potential problems. For example:

  • Try a search on Google with the
    site: search operator
    to see what pages Google has found on your site. It’s always a good idea to do this
    periodically to see whether anyone has snuck unexpected pages or content on your site. If
    you see unknown pages on your site, or topics that you didn’t write, you may have been
    hacked. If you’re not already familiar with the site: search operator, it’s a
    way for you to restrict your search to a specific site. For example, the search
    site:developers.google.com
    will return results only from the Google Developers site.
  • The
    Security Issues report
    shows any hacked pages that Google has identified on your site, and instructions on how to
    fix the problem.
  • If Google detects malware on your site, you’ll see a notification in the
    message panel in
    Search Console
    . To ensure that you’re notified quickly, you can have your messages
    forwarded to your email account.

Security checklist

In addition to monitoring your site regularly, we also recommend the following:

All website owners

  • Choose good passwords.
    The Google account guidelines
    are helpful.
  • Pick third-party content providers very carefully.
    Make sure that third-party apps and ads on your site are from trusted and legitimate
    sources. A trusted and legitimate source provides support and contact information on their
    website.
  • Contact your hosting company or publishing platform for support.
    Most companies have helpful and responsive support groups and/or security pages. If a
    security page or site has an RSS feed, subscribe to it to make sure you stay up to date.
  • Keep all of your computers safe. Especially when working on a website, make sure that your
    local workstation has up-to-date software, is clean from viruses, trojans, or similar malware
    and has recently updated anti-virus software installed.

Website owners with server access

  • Check your server configuration.
    Apache has some
    security configuration tips
    on their site and Microsoft has some
    tech center resources for IIS
    on theirs. Some of these tips include information on directory permissions, server-side
    includes, authentication, and encryption.
  • Make a backup copy of your .htaccess file
    (or other access control mechanisms depending on your website platform). Use your backup
    file to recover if the following fails. Be sure to delete the backup file once you are
    finished.
  • Stay up-to-date with the latest software updates and patches.
    There are lots of tools that make building a website easy, but each one adds some risk of
    being exploited. A common pitfall for many website owners is to install a forum or blog on
    their website and then forget about it. Much like taking your car in for a tune-up, it’s
    important to make sure you have all the latest updates for any software program you have
    installed. Make a list of all the software and plug-ins used for your website, and keep
    track of the version numbers and updates. Even if you’re diligent and keep all your website
    components updated, you may still be vulnerable if your web hoster has not installed the
    most recent operating system patches. This problem affects not only small sites; there have
    been warnings on the websites of banks, sports teams, and corporate and government websites.
  • Keep an eye on your log files.
    Making this a habit has many great benefits, one of which is added security. For example,
    unfamiliar URL parameters (like =http: o =//) or spikes in
    traffic to redirect URLs on your site may indicate that a hacker is exploiting
    open redirects. Also, bear
    in mind that hackers often try to alter log files. Take measures to protect these files from
    attack. For example, you can move these files from their default location, making it harder
    for hackers to find them.
  • Check your site for common vulnerabilities.
    Avoid having directories with open permissions. This is like leaving the front door to your
    home wide open.

    Also check for any
    XSS
    (cross-site scripting) and
    SQL injection vulnerabilities.

  • Use secure protocols.
    Google recommends using SSH and SFTP for data transfer, rather than plain text protocols
    such as telnet or FTP. SSH and SFTP use encryption and are much safer.
  • Keep up to date on the latest security news.
    The
    Google Security Blog
    provides useful information about online security and safety, as well as pointers to other
    resources. The government site
    US-CERT
    (United States Computer Emergency Readiness Team) provides technical security alerts and
    tips.

If you’re a Search Console user and are having trouble with persistent or unfixable security issues on your site, you can let us know.

Report a security issue

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Preventing infection is cheaper than recovering from one. Keeping the platform and plugins current is unglamorous work that we build into maintenance retainers precisely because clients defer it.

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