Feature guides

Organization (Organization) structured data

Merchant knowledge panel in Google Search results
Merchant knowledge panel in Google Search results

Adding organization structured data to your home page can help Google better understand your
organization’s administrative details and disambiguate your organization in search results. Some
properties are used behind the scenes to disambiguate your organization from other organizations
(like iso6523 and naics), while others can influence visual elements in
Search results (such as which logo is shown in Search results and your
knowledge panel).
If you’re a merchant, you can influence more details in your
merchant knowledge panel
and brand profile,
such as return policy, address, and contact information. There are no required properties;
instead, we recommend adding as many properties that are relevant to your organization.

How to add structured data

Structured data is a standardized format for providing information about a page and classifying the page
content. If you’re new to structured data, you can learn more about
how structured data works.

Here’s an overview of how to build, test, and release structured data.

  1. Add as many recommended properties that apply
    to your web page. There are no required properties; instead, add the properties that apply to
    your content. Based on the format you’re using, learn where to
    insert structured data on the page.
  2. Follow the guidelines.
  3. Validate your code using the
    Rich Results Test
    and fix any critical errors. Consider also fixing any non-critical issues that may be flagged
    in the tool, as they can help improve the quality of your structured data (however, this isn’t necessary to be eligible for rich results).
  4. Deploy a few pages that include your structured data and use the URL Inspection tool to test how Google sees the page. Be sure that your page is
    accessible to Google and not blocked by a robots.txt file, the noindex tag, or
    login requirements. If the page looks okay, you can
    ask Google to recrawl your URLs.
  5. To keep Google informed of future changes, we recommend that you
    submit a sitemap. You can automate this with the
    Search Console Sitemap API.

Examples

Organization

Here’s an example of organization information in JSON-LD code.

OnlineStore (subtype of Organization) with a shipping policy and return policy

Here’s an example of an online store with both a shipping policy and a return policy in JSON-LD code.

Refer to the separate Merchant return policy markup documentation for more examples and detailed information for merchant-level standard return policies.

Guidelines

You must follow these guidelines to enable structured data to be eligible for inclusion in Google
Search results.

Technical guidelines

We recommend placing this information on your home page, or a single page that describes your
organization, for example the about us page. You don’t need to include it on every
page of your site.

We recommend using the most specific schema.org subtype of Organization
that matches your organization. For example, if you have an ecommerce site, then we recommend using the
OnlineStore subtype instead of
OnlineBusiness.
And if your site is about a local business, for example a restaurant or a physical store, then we
recommend providing your administrative details using the most specific
subtype(s) of LocalBusiness
and following the required and recommended fields for Local business
in addition to the fields recommended in this guide.

Structured data type definitions

Google recognizes the following properties of an
Organization.
To help Google better understand your page, include as many recommended properties that apply
to your web page. There are no required properties; instead, add the properties that apply to
your organization.

Recommended properties
address

PostalAddress

The address (physical or mailing) of your organization, if applicable. Include all properties that apply to your country. The more
properties you provide, the higher quality the result is for users.
You can provide multiple addresses if you have a location in multiple cities, states, or countries.
For example:

address.addressCountry

Text

The country for your postal address, using the two-letter ISO 3166-1 alpha-2 country code.

address.addressLocality

Text

The city of your postal address.

address.addressRegion

Text

The region of your postal address, if applicable. For example, a state.

address.postalCode

Text

The postal code for your address.

address.streetAddress

Text

The full street address of your postal address.

alternateName

Text

Another common name that your organization goes by, if applicable.

contactPoint

ContactPoint

The best way for a user to contact your business, if applicable. Include all support methods available to your users
following Google recommended best practices. For example:

contactPoint.email

Text

The email address to contact your business, if applicable.
If you are using a LocalBusiness type, specify a primary email address at
the LocalBusiness level before using contactPoint to specify
multiple ways to reach your organization.

contactPoint.telephone

Text

The phone number to contact your business, if applicable.
Be sure to include the country code and area code in the phone number.
If you are using a LocalBusiness type, specify a primary phone number at
the LocalBusiness level before using contactPoint to specify
multiple ways to reach your organization.

description

Text

A detailed description of your organization, if applicable.

duns

Text

The Dun & Bradstreet DUNS number for identifying your Organization, if
applicable. We encourage using the iso6523Code field with prefix 0060:
instead.

email

Text

The email address to contact your business, if applicable.

foundingDate

Date

The date your Organization was founded in ISO 8601 date format, if applicable.

globalLocationNumber

Text

The GS1 Global Location Number identifying the location of your Organization,
if applicable.

hasMerchantReturnPolicy

Repeated MerchantReturnPolicy

The return policy of your Organization, if applicable. See
Merchant return policy markup
for detailed information on required and optional properties for MerchantReturnPolicy.

hasMemberProgram

Repeated MemberProgram

A member (loyalty) program that you provide, if applicable.
See Member program markup for detailed information on required and optional properties for MemberProgram.

hasShippingService

Repeated ShippingService

The shipping policy of your Organization, if applicable. See
Merchant shipping policy markup
for detailed information on required and optional properties for ShippingService.

iso6523Code

Text

The ISO 6523 identifier of your organization, if applicable.
The first part of an ISO 6523 identifier is an ICD (International Code Designator)
which defines which identification scheme is used.
The second part is the actual identifier. We recommend separating the ICD and the
identifier with a colon character (U+003A). Common ICD values include:

  • 0060: Dun & Bradstreet Data Universal Numbering System (DUNS)
  • 0088: GS1 Global Location Number (GLN)
  • 0199: Legal Entity Identifier (LEI)
legalName

Text

The registered, legal name of your Organization, if applicable and different
from the name property.

leiCode

Text

The identifier for your Organization as defined in ISO 17442, if applicable.
We encourage using the iso6523Code field with prefix 0199: instead.

naics

Text

The North American Industry Classification System (NAICS) code
for your Organization, if applicable.

name

Text

The name of your organization. Use the same name and alternateName
that you’re using for your site name.

numberOfEmployees

QuantitativeValue

The number of employees in your Organization, if applicable.

Example with a specific number of employees:

Example with the number of employees in a range:

sameAs

URL

The URL of a page on another website with additional information about your organization,
if applicable. For example, a URL to your organization’s profile page on a social media or
review site. You can provide multiple sameAs URLs.

taxID

Text

The tax ID associated with your Organization, if applicable. Make sure
taxID matches the country that you provided in the address field.

telephone

Text

A business phone number meant to be the primary contact method for customers, if applicable.
Be sure to include the country code and area code in the phone number.

url

URL

The URL of the website of your organization, if applicable. This helps Google uniquely
identify your organization.

vatID

Text

The VAT (Value Added Tax) code associated with your Organization, if applicable
to your country and business. This is an important trust signal for users (for example, users
can look up your business in public VAT registries).

Troubleshooting

If you’re having trouble implementing or debugging structured data, here are some resources that
may help you.

  • If you’re using a content management system (CMS) or someone else is taking care of your site,
    ask them to help you. Make sure to forward any Search Console message that details the issue to them.
  • Google does not guarantee that features that consume structured data will show up in search results.
    For a list of common reasons why Google may not show your content in a rich result, see the
    General Structured Data Guidelines.
  • You might have an error in your structured data. Check the
    list of structured data errors
    and the Unparsable structured data report.
  • If you received a structured data manual action against your page, the structured data on
    the page will be ignored (although the page can still appear in Google Search results). To fix
    structured data issues, use the Manual Actions report.
  • Review the guidelines again to identify if your content isn’t compliant
    with the guidelines. The problem can be caused by either spammy content or spammy markup usage.
    However, the issue may not be a syntax issue, and so the Rich Results Test won’t be able to
    identify these issues.
  • Troubleshoot missing rich results / drop in total rich results.
  • Allow time for re-crawling and re-indexing. Remember that it may take several days after
    publishing a page for Google to find and crawl it. For general questions about crawling and indexing, check the
    Google Search crawling and indexing FAQ.
  • Post a question in the Google Search Central forum.
Alien Road

How we apply this

Organization markup is where a client’s brand identity, logo and social profiles are declared to Google. We implement it on every site because it feeds the knowledge panel and the site name in results.

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